Businesses and companies in Malaysia have embraced the use of AI technologies as a catalyst for growth and innovation, and it is increasingly becoming a transformative force from enhancing personalised learning experiences in educational settings to facilitating predictive analytics in banking and finance, medicine and healthcare, and judicial systems. Nevertheless, inherent issues have emerged such as data privacy, potential bias, infrastructural readiness, job displacements and the lack of regulatory guidelines. While the Malaysian government is making a concerted effort to address these issues through initiatives such as the AI-Rmap, the proposed AI Act, and a code of ethics and governance, these are still in the nascent stages of development.
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Leong et al. (2024) studied this question.
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