"Fair and responsible artificial intelligence for consumers" became the Motto of consumer protection in 2024 and gave rise to research on the use of artificial intelligence in tourism in Russia and Kazakhstan. The authors pointed out the many advantages of introducing such modern technologies, as well as the problems of their legal regulation. In conclusion, it is concluded that travelers need confidence in the proper protection of their rights in the modern digital age. For this purpose, it is necessary to regulate the use of artificial intelligence at the doctrinal and legislative level.
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Ivanova et al. (2024) studied this question.
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