Purpose This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context. Findings Successful digitization and automation of employee training and development (T&D) becomes likelier when a three-phase process is adopted. Firms can identify new opportunities within each phase of the process but must also be alert to specific challenges that can arise. Originality/value The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.
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