Quality Control Analysis on White Crystal Sugar Products Using Statistical Processing Control and Seventools Methods at PT. XYZ

PT. XYZ is a manufacturing company that produces white crystalline sugar, White Crystal Sugar is a natural sweetener from sugarcane raw materials used as raw materials for households and the food industry. At PT. XYZ has a problem, namely the number of defects exceeds the standard in the company, namely in June amounted to 52,702 (Ku), July 64,282 (Ku), August 69,741 (Ku), while the number of defects in June amounted to 304.5 (Ku), July amounted to 357.5 (Ku), and August amounted to 39(Ku) with a defect percentage in 3 months of 0.6%. From these data, it shows that these conditions exceed the established standard (Zero Defect) and Improvement must be carried out The impact if product defects are not controlled, product quality will decrease, incur more costs for reproduction and consumer confidence decreases so that the impact reduces company revenue.