This conceptual article attempts to trace the conceptual evolution of employee experience over the years. The article focuses on the changes in employee experience in response to the changes in the nature of work and the workplace. This article may inspire future researchers to explore variations in employee experience, and the factors contributing to the same. Practitioners and organisations can benefit by understanding and managing employee experience based on the nature of work and the workplace. We hope these insights enable managers to accentuate the employee experience in organisations.
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Singh et al. (2024) studied this question.
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