With the advancement of artificial intelligence (AI), governments around the world have been exploring possibilities to adopt AI technologies in their operations to improve efficiency and citizen satisfaction. Few studies examine bureaucrats' preferences of using or working with AI in making decisions and delivering public services. Are they supportive of government use of AI? We answer this question by analyzing public officials' opinion data from Taiwan Government Bureaucrats Survey. Our results show that bureaucrats with higher levels of innovativeness favor the idea of adopting AI in their organizations whereas bureaucrats with higher levels of career commitment oppose such adoption.
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Gaozhao et al. (2024) studied this question.
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