63 How to influence worker health protection through effective communication

Background A key part of the role of occupational hygienists is about communicating information on health hazards and controls which are needed to protect worker health. How we communicate is evolving in line with the changing world of work, and the increase in remote work. Research shows that email and text-based communication is often overestimated in terms of its influence and impact. According to the research, only 15% of our communication success is due to our technical knowledge, and 85% is due to our skill in communicating, negotiating and leading. Aim This talk outlines why worker health communication can often go wrong or not gain the buy in or support which is required. It will outline new thoughts and new ways of communicating which will win people over to the way you would like them to perceive health hazards, risk and controls. It will enable you to arouse enthusiasm among your work colleagues to want to support occupational hygiene measures. It will also increase your influence and your ability to get things done. Methods This creative and engaging talk demonstrates through factual evidence, historical references, and real-life scenarios where worker health communication has failed and why. It outlines a set of fundamental principles to follow which will revolutionise how worker health protection information is communicated in order to get the best out of people, and positively influence risk perception and behaviours. Outcomes Delegates will learn the fundamental principles when communicating on worker health protection and exponentially increase their influence and success within the workplace and beyond.