Analysis of Development and User Aspects of ePrescription in Slovenia

Slovenia has well-developed eHealth solutions. One of these is ePrescription, which enables the electronic prescription of medicines and their dispensing in pharmacies. With few exceptions, the everyday functioning of the healthcare system ground to a halt during the COVID-19 pandemic. New treatment protocols and the risk of infection meant that health professionals faced major challenges in their work. Patients tried to reduce the number of personal visits to healthcare institutions as much as possible, both out of fear of infection and in response to the changes introduced in healthcare provision and the various restrictions put in place. Because of the exceptional circumstances, other inherent factors and pressure from patients, health professionals began to make more intensive use of eHealth solutions. The ePrescription solution was already in general use at this time and proved extremely important in ensuring the prescription of medicines. The paper will describe the ePrescription solution in detail, illustrate its development and, with the help of data from statistics and business intelligence modules, analyse its use.