Analysis reveals shift from Console Operators to automated technology in data centre management.
The End of an Era: Termination of the Meyrin Data Centre Console Service. For nearly five decades, data centre operators have provided critical support to the CERN Meyrin Data Centre, from its infancy, until spring 2024. However, advancements in data centre technology and resilience built into IT services have rendered the Console Service obsolete. In the early days of the Meyrin Data Centre, day to day operations relied heavily on the expertise and manual operations of Console Operators. A crucial function of the Console Operator was the manual management of the massive tape libraries used for data storage. More recently, operators have been ensuring the uptime of data centre equipment, responding to local power incidents, and coordinating incident response in the data centre.
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John Dwyfor Davies (2025) studied this question.
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