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This study examines the impact of utilizing text mining insights on the efficiency of Pay-Per-Click (PPC) campaigns within the dental tourism industry. With the advent of data-driven marketing strategies, the potential of text analysis to enhance PPC campaign performance has garnered significant interest. This research employed a mixed-methods approach, combining qualitative text mining of profitable client inquiries with quantitative analysis of PPC campaign metrics before and after the application of derived insights. Using the open-source software Orange for text mining and Google AdWords for campaign testing, the study revealed that campaigns optimized with text analysis insights significantly outperformed traditional campaigns. Key improvements were observed in click-through rates (CTR) by 25%, conversion rates by 15%, and a 10% reduction in cost-per-click (CPC), highlighting the strategic value of aligning ad content with the identified preferences and language of the target audience. These findings underscore the importance of leveraging deep audience understanding to enhance ad relevance and engagement, suggesting a paradigm shift towards more nuanced, data driven PPC strategies. The study advocates for the integration of text mining into digital advertising efforts, offering a scalable model for improving the effectiveness and efficiency of PPC campaigns across various sectors. Future research directions include exploring the applicability of text mining insights across different industries, assessing long-term impacts on customer lifetime value, and developing sophisticated algorithms for automated campaign optimization.
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Morić et al. (2024) studied this question.
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