Critical Conversations: Best Practices for Communicating with Patients After a Complication

Career Connection| June 2024 Critical Conversations: Best Practices for Communicating with Patients After a Complication Robin Hocevar Robin Hocevar Search for other works by this author on: This Site PubMed Google Scholar ASA Monitor June 2024, Vol. 88, e1. https://doi.org/10.1097/01.ASM.0001023720.96288.17 Views Icon Views Article contents Figures & tables Video Audio Supplementary Data Peer Review Share Icon Share Facebook Twitter LinkedIn Email Cite Icon Cite Get Permissions Search Site Citation Robin Hocevar; Critical Conversations: Best Practices for Communicating with Patients After a Complication. ASA Monitor 2024; 88:e1 doi: https://doi.org/10.1097/01.ASM.0001023720.96288.17 Download citation file: Ris (Zotero) Reference Manager EasyBib Bookends Mendeley Papers EndNote RefWorks BibTex toolbar search Search Dropdown Menu toolbar search search input Search input auto suggest filter your search All ContentAll PublicationsASA Monitor Search Advanced Search Topics: best practice, physician-patient relations, follow-up, rhythm Early in his career as an anesthesiologist, David Broussard, MD, was puzzled by the varied reactions of patients following complications while under anesthesia. On the one hand, he observed certain patients becoming very angry after experiencing only minor complications, while others appeared surprisingly forgiving following major medical events. With experience, Dr. Broussard came to understand that the difference between an angry patient and an accomodating one strongly related to the way communication was handled in the aftermath of a complication. Dr. Broussard has since become a thought leader in critical conversations at Ochsner Health and participates in educating new physicians on effective communication when complications occur. His message has also been shared with attendees at ANESTHESIOLOGY® 2023. Dr. Broussard advocates that anesthesiologists should take the lead on communication when the unexpected occurs. In a perfect world, Dr. Broussard said the surgeon and anesthesiologist would confer with the patient or... You do not currently have access to this content.