The advent of Industry 5.0 marks a significant transition towards a collaborative partnership between humans and robots, exploiting their respective capabilities and features to enhance the manufacturing process. This increased cooperation necessitates a secure environment and, in this context, trust becomes a pivotal factor influencing the quality of human-robot interactions. To ensure safety and workload balance, it is essential to have a reliable and timely measure of trust in robots. This study explores the use of facial features to identify potential correlations with human trust levels. To this purpose, a chemical industry scenario was developed where a cobot assisted the human handing over a beaker and pouring chemicals. The analysis employed Deep Learning models, specifically Convolutional Neural Networks (CNNs), to explore the relationship between facial expressions and trust levels. The results of the investigation revealed an accuracy rate of 78.61% for the handing task, and an accuracy of 73.35% for the pouring task. Nevertheless, the findings highlight the importance of implementing sensor fusion algorithms to improve the accuracy and robustness of trust evaluation towards robots.
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Campagna et al. (2024) studied this question.
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