Research explores fintech's impact on service quality and digitalization in healthcare, suggesting improvements for accessibility.
The technology and discoveries have transformed every business, including healthcare, and brought about a rapid transformation in the world. Healthcare organizations are setting new standards for sustainable practices to increase their financial performance without depleting social and natural capital. Financial technology (FinTech) promotes new and improved digital service models to the healthcare industry. FinTech companies are using blockchain, AI, and machine learning to plug gaps in the current healthcare system. As a result, the research study examines how FinTech is used in the healthcare sector and how it affects both digitalization and service quality improvement. The article presents facts in a descriptive manner, compiled from recent research and literature. The findings of the study provide a thorough review of the developments made possible by the merger of digital financial services, FinTech, health care technology and services, including digital health. The study concludes that combining FinTech and digital health can improve the standard of care for low- and moderate-income Indians while lowering service costs and increasing accessibility.
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Sait et al. (2025) studied this question.
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