The rapid growth of digital technology has significantly impacted the global economy, affecting the competitive advantage of states and institutions.Digital transformation aims to adopt digital methodologies in critical sectors like health, education, justice, social security, energy, financial services, and transportation.This approach accelerates data, exploits artificial intelligence, and innovates, enhancing performance efficiency, transparency, and reducing bureaucracy.Organizational performance is crucial for achieving market and financial objectives, and the creation of a digital mindset is key to success.Digital transformation involves using technologies like cloud computing, artificial learning, and IoT to enhance business processes, customer experience, and streamline procedures.It offers benefits such as improved operational capacity, premium services, streamlined procedures, and reaching a wider audience.
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Algazo et al. (2024) studied this question.
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