A hospital is a very complex organization because it works on all days, at all hours uninterruptedly. The people visiting a hospital are in pain, and the people working in a hospital are diverse ranging from highly skilled medical, paramedical, and technical staff to unskilled employees working as runners, female attendants, and house-keeping staff making it a unique place to be or work in. Hence, a hospital administrator who is at the helm of affairs needs to be mature and tactful in dealing with the staff. A hospital administrator is a professional who oversees the daily operations of a hospital by planning, directing, and coordinating health services. In view of the peculiar nature of the hospital as an organization, the hospital administrator needs to have a multidisciplinary approach applying the principles of public administration, behavioral science, and management skills. He needs to have a balanced approach and find a middle path for multiple issues which are likely to crop up almost daily while working in a hospital. Hospital managers need to possess expertise in the form of strategic skills, perceptive skills, human relation skills, work experience, and personal characteristics in the form of motivation, self-confidence, and courage of decision-making. Hospital administrators should be capable to solve any number of problems quickly and efficiently and must know the best ways to approach a conflict so as not to escalate the situation. The primary focus of hospital administrator is on ensuring high-quality patient care and efficient hospital services and use their administrative skills to manage budgets, funding, and resources.
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Gurmeet Singh Sarla (2024) studied this question.
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