The digital revolution has reshaped industries, economies, and societies worldwide, ushering in an era of unprecedented transformation. At the forefront of this paradigm shift is the banking industry, a cornerstone of the global economy that has been profoundly impacted by the proliferation of digital technologies. Traditional banking institutions, with their legacy systems and brick-and-mortar branches, are grappling with the imperative to embrace digital transformation to remain competitive and relevant in today's digital age. This introduction sets the stage for examining the impact of digitalization on traditional banks, exploring the drivers, challenges, and opportunities inherent in navigating the digital frontier.
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SNEHA BABU (2024) studied this question.
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