On the example of a university, the article discusses the possibilities and features of using a cognitive approach for modeling weakly (fuzzy) structured ergatic (human-machine) systems and their management. A methodology for constructing and analyzing a cognitive model of educational institution management based on fuzzy cognitive maps is proposed and investigated. Solutions based on the use of mathematical and software tools of the decision support system (DSS) “IGLA” on fuzzy models are described. The results of their application in the tasks of management support and modeling of weakly (fuzzy) structured organizational, technical, and ergatic systems are discussed.New approaches to the study of fuzzy information objects and results are outlined. The study develops a methodology for increasing the structural level of the university management model, including the management of all three missions of the university: educational, research, and social.The research materials presented in the article can be useful for studying the dynamics of complex organizational and technical systems. The article addresses scientists, university professors, graduate students, and undergraduates
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Akperov et al. (2024) studied this question.
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