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In any medical organization, the role and importance of communications is very high, because the position of a medical worker itself involves communication with both well-known people (colleagues) and unfamiliar ones. A special role is given to the middle manager, as he is the link between the administration and subordinates, doctors and nurses. Target. Determine the role and importance of communications in the professional activities of nursing specialists. Results. The process of vertical communication among nursing staff, the vertical and horizontal communication processes in the activities of the head of the nursing service are analyzed, and aspects that have a negative impact on interpersonal communications are identified. Conclusion. In business communication of nursing staff, communication of a professional nature takes a central place. The task of business communication between medical personnel is productive cooperation aimed at solving current problems and improving nursing in a medical organization.
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Екимова et al. (2024) studied this question.
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