Food delivery businesses are revolutionising the food industry by connecting customers with restaurants through online platforms, allowing them to browse menus, place orders, and have meals delivered to their homes.The global food delivery market is projected to grow at a 10.97% CAGR throughout the forecast period, reaching USD 315.1832 billion by 2028.The growth of the food delivery industry has been driven by the COVID-19 pandemic, as well as changes in consumers' purchasing behaviour and decision-making processes for off-delivery (OFD) services.This paper reviews India's nascent online food delivery sector, focusing on its current state, revealing that only 9% of the population is currently using it.
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Lokesh Bhati (2024) studied this question.
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