Enhancing User Profile Personalization in Enterprise Systems: A Conceptual Framework Leveraging Application Usage Mining Methods

Facilitating seamless business transactions and intricate processes within contemporary enterprise systems often demands a proficient and well-trained workforce.This paper is dedicated to presenting a groundbreaking conceptual framework aimed at fostering dynamic, standardized personalization within these systems.The proposed framework emerges from an in-depth analysis of individual user behaviors, leveraging cutting-edge Application Usage Mining (AUM) techniques to glean invaluable insights and knowledge from user-system interactions.Such an approach promises to revolutionize enduser efficiency and streamline the utilization of enterprise systems, including but not limited to ERP, SCMS, and CRMS platforms.To validate the efficacy of this framework, a real-world scenario involving SAP ERP will serve as a compelling case study.Furthermore, the results of implementing the framework in this context will be vividly portrayed using graphical tools, offering a visual representation of the access pathways crucial in the execution of workflows.