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January 1, 2025EPJ Web of ConferencesOpen Access

Docu-Bot: AI assisted user support

J. Chudoba Michal Chudoba Lukáš Hejtmánek

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Key Points

AI-based tool generates answers to user queries by utilizing documentation repositories, enhancing user support.
The performance tests utilize Mistral-7B-Instruct-v0.2 model, providing efficient answers within GPU constraints.
The tool supports various LLM models and can also connect to OpenAI's gpt-3.5-turbo API for flexibility.
Integration of GitHub and plain text documentation enhances accessibility, but requires user-provided API keys for OpenAI.

Implication

AI tool enhances user support by generating answers from documentation via retrieval augmentation, suggesting improvements.

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Cite This Study

Chudoba et al. (2025) studied this question.

synapsesocial.com/papers/68e70db790569dd607ee64b5 https://doi.org/10.1051/epjconf/202533701222

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