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October 9, 2025Journal of Business and Industrial Marketing3 citations

The marketing value of livestreaming in exhibitions and its impact on buyers

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YCYang CuiJYJun YuCXChaowu Xie

Key Points

  • Exhibition livestreaming positively influences purchase intention and is linked to perceived brand trust.
  • Four marketing value attributes—cognitive, functional, emotional, and aesthetic—enhance buyer engagement.
  • A qualitative analysis of 654 Weibo comments and a quantitative study of 451 buyers inform the findings.
  • Perceived web risk negatively affects the relationship between brand trust and purchase intention in exhibitions.

Abstract

Purpose This study aims to explore the value of exhibition livestreaming marketing and its impact on buyers. Design/methodology/approach Based on perceived value theory, Study 1 conducted a qualitative analysis of 654 Weibo user comments and identified seven main categories, including four types of marketing value attributes of exhibition livestreaming. Study 2 conducted a quantitative analysis of questionnaire data from 451 professional exhibition buyers and verified the marketing value and influence mechanism of exhibition livestreaming based on the stimulus–organism–response model. Findings Exhibition livestreaming includes four primary marketing value attributes: cognitive, functional, emotional and aesthetic. The four types of marketing value positively influence purchase intention through the perceived brand trust. In addition, perceived web risk exerts a dampening influence on the connection between perceived brand trust and purchase intention. Originality/value This study identifies the value of exhibition livestreaming marketing and its impact on buyers, successfully broadening the research scope of livestreaming marketing from the traditional business-to-customer domain to the business-to-business realm, particularly focusing on the unique format of livestreaming exhibitions.

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Cite This Study

Cui et al. (2025) studied this question.

synapsesocial.com/papers/68e70db790569dd607ee6689https://doi.org/10.1108/jbim-10-2024-0760
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