Currently, the Law on Medical Examination and Treatment has provided specificregulations on complaints, denunciations and dispute resolution in medical examination andtreatment activities to serve the timely adjustment of related arising issues. However, besidesthe positive aspects achieved, there still exist a number of certain limitations andshortcomings, which significantly affect the legitimate rights and interests of relevant entities.This article aims to elucidate the legal provisions on grievances, denunciations, and disputeresolution in medical examination and treatment activities, highlighting the existinglimitations and deficiencies in regulations and law enforcement on this matter. Consequently,it proposes some recommendations to enhance the legal framework concerning grievances,denunciations, and dispute resolution in the healthcare sector, thereby contributing toimproving the quality of medical services in Vietnam.
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Tran et al. (2024) studied this question.
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