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This study presents an innovative chatbot system aimed at transforming product recommendation and customization. It integrates feature-based input analysis and user-driven updates to provide tailored product recommendations. Users can input specific product features, leading to personalized suggestions that align precisely with their preferences. Utilizing a dynamic customization framework, the chatbot consistently refines recommendations based on user interests, ensuring a personalized and evolving user experience. The project seeks to reshape the realm of product recommendation systems by providing a seamless and adaptable interface, enhancing the exploration and acquisition of products that precisely match individual needs and preferences.
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Reddy et al. (2024) studied this question.
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