March 6, 2024Journal of Telemedicine and Telecare

Increasing primary care capacity and referral efficiency: A case study of a telehealth centre eConsult service in Brazil

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Authors

SCSoraia de Camargo CatapanThe University of Queensland GBGuilherme BruckmannUniversidade Federal de Santa Catarina LNLuana Gabrielle NilsonUniversidade Federal de Santa Catarina

Discussion

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Implication

Retrospective longitudinal analysis demonstrates improved referral efficiency and primary care capacity from an eConsult service in Brazil, highlighting the value of asynchronous specialist support.

Key Points

Asynchronous econsults expanded primary healthcare capacity by keeping over 30% of specialist referral requests within primary management, with hematology exceeding 52%.
Annual telehealth volume expanded from 4,764 consults in 2015 to 41,178 in 2022, while professional satisfaction ratings consistently exceeded 90% across services.
Retrospective longitudinal analysis evaluated 223,734 econsults across eight years using the Model for Assessment of Telemedicine Applications framework to assess referral efficiency.

Cite This Study

Catapan et al. (2024) studied this question.

synapsesocial.com/papers/68e7579cb6db6435876cef74 https://doi.org/10.1177/1357633x241235426

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Implication

Retrospective longitudinal analysis demonstrates improved referral efficiency and primary care capacity from an eConsult service in Brazil, highlighting the value of asynchronous specialist support.

Increasing primary care capacity and referral efficiency: A case study of a telehealth centre eConsult service in Brazil

Discussion

Member takes

Implication

Key Points

Cite This Study

Increasing primary care capacity and referral efficiency: A case study of a telehealth centre eConsult service in Brazil

Discussion

Member takes

Implication

Key Points

Cite This Study

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Also Consider