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Patient medical records in Indonesia are starting to transform into electronic-based medical records. Electronic Medical Records (EMR) are medical records created using an electronic system. It is an electronic repository of information about a patient's health status and health services throughout patient life. The impact if health services have not implemented EMR is that it could hamper patient health services. This research aims to identify factors inhibiting the implementation of EMR at the East Pamulang Community Health Center (Puskesmas). The research method used is descriptive with a qualitative approach. The research subject population was medical records officer and chief administrative officer, while the object population was the medical records, registration, clinics, laboratory, and pharmacy room. The results of the research identified several factors inhibiting the implementation of EMR, such as inadequate infrastructure, no officers with a background in medical records, and still using paper-based manual medical records. The conclusion of this research is the discovery of several factors inhibiting the implementation of EMR, human resource factors where it doesn’t yet have an officer with an educational background in medical records, the number of computers is still limited which supporting EMR in each service unit, and the electronic-based medical record applications are still not used comprehensively in the service units of the Puskesmas. Suggestions from the results of this research are that Puskesmas immediately recruits officers who have an educational background in Medical Records, increases the number of computer devices that support the implementation of EMR, and immediately implements electronic-based medical records.
Kuntoadi et al. (Tue,) studied this question.