The Current Applications of Artificial Intelligence in the Hospitality and Tourism Industry.

AI has certainly made our daily live much easier, the first thought of future starts with Artificial Intelligence, it is so ingrained in our day-to-day activities; tourism and hospitality sector is no exception for the AI to spread its influence on.The first thing in our minds when we talk about tourism and travel is how convenient the technologies have all made it for us.This study attempts to shed a light on the various applications of AI on travel and tourism and finding out the gaps in this industry, despite the huge technological advancements in robotics, AI, machine learning etc.The advanced applications of AI and robotics will certainly provide a rich experience to the customers of the traveling industry.It will discuss some of the well-known applications including language translators, chat-bots, virtual reality, and many more.However, Artificial Intelligence is present in various sector of the tourism industry; the scientific literature on the subject continues to be scarce on this subject.This paper intends to continue the discussion on the artificial intelligence applications in tourism, which has just started recently, thus providing much needed scientific view of the subject.India being one of the top destinations for tourists around the world is perfect to study the gaps and the effects of current artificial technologies used in hospitality and tourism in order to gain insights about the new and evolving industry as a whole.