In the modern world, the sphere of tourism and hotel business is studied as a relatively new and interesting type of business.The essence of this area is to provide guests acting as a property with a high level of service in order to be able to satisfy them and become their choice again in the future.The hotel business is an area where international economic, social and cultural ties are important.The main distinguishing feature of this type of business is that it is multifaceted.There are hotels and hotel chains that differ from each other in form and structure.Currently, there are more than thirty hotel classification systems in the world, and they are developed taking into account the existing national standards in each country.
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Quliyeva et al. (2024) studied this question.
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