The Impact of Knowledge Management on Organizational Ambidexterity at Jordanian Food Industry Companies

This study aimed at identifying the impact of knowledge management KM on organizational ambidexterity OA in Jordanian food industry companies. The population of the current study involved of all the managers and employees in the top and middle managerial levels. The researcher used the questionnaire as a tool for data collection, where (180) questionnaires were distributed to the sample, and only (162) questionnaires suitable for analysis. The results displayed that the mean scores for the responses of the sample about applying KM and achieving OA with its dimensions were high. The results revealed that there was an impact of KM with its dimension's knowledge (knowledge creation KC, knowledge storage KS, knowledge sharing KSh, and knowledge application KA) on OA in Jordanian industrial food companies. Also, there was an impact of KM on the dimensions of opportunity exploration, opportunity exploitation) in Jordanian food industry companies. The researcher recommended the necessity of urging companies to use the practices of knowledge management in achieving the dimensions of organizational ambidexterity with its dimensions simultaneously, but not individually; in order to gain more efficiency in achieving the planned objectives.