Exploring the Factors of Using Cloud Service in Malaysia Higher Education Institutions During COVID-19 Pandemic Outbreak

The advancement of technology has innovated higher education learning. Cloud educational services are becoming more popular and were adopted by higher education institutions (HEIs) during the pandemic of Covid-19. Using Unified Theory of Acceptance and Use of Technology (UTAUT) Technology Acceptance Model (TAM), this study shed some light on the HEIs students' intention to adopt cloud educational services in their learning. This study employed 385 students from various public and private Malaysian HEIs. The data demonstrated that social influence, perceived ease of use, and perceived usefulness were positively associated with the disposition to adopt cloud learning services. Furthermore, perceived ease of use and perceived usefulness mediate the relationship between social influence and cloud learning services adoption. The result in this study could provide a limelight to education providers in terms of redesigning and integrating cloud service in pedagogy to better adapt with the new norms of learning system.