English for Business Communication

Books on English language business communication often emphasise practicality.While the range of tasks that such books equip learners for, have altered over the years (for example, Zoom and Skype video conversations have recently soared in popularity), their basic structure of vocabulary building with respect to communicative genres, organised around the specific duties of the workplace has not changed that much.What makes Chan's book distinctive is that it seeks to add to this model by being research-led, discussing our current understanding and theorisation of these distinct forms of communication.