Impact of disability‐based discrimination in healthcare on parents of children with medical complexity

Aim To qualitatively assess the impact of disability‐based discrimination in healthcare on the parents of children with medical complexity (CMC). Method In this qualitative study, we conducted in‐depth, semi‐structured interviews with the parents of CMC. Data collection and analysis occurred iteratively; constant comparison methods were used to identify themes describing the impact of disability‐based discrimination in pediatric healthcare on the parents of CMC. Results Thirty participants from 15 US states were interviewed. Four themes were developed regarding the impact of disability‐based discrimination in healthcare on parents. The themes were: (1) discrimination leads to a loss of trust in healthcare providers; (2) discrimination increases the burden of caregiving; (3) discrimination impacts parental well‐being; and (4) racism and poverty‐based discrimination amplifies disability‐based discrimination. Interpretation The experience of discrimination toward their child results in loss of trust and therapeutic relationship between provider and parent, causes increased burden to the family, and contributes to decreased parental well‐being. These experiences are magnified in minoritized families and in families perceived to have a lower socioeconomic status based on insurance type.