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This study aims to weaken the influence of claim payments and operating expenses on the profitability of PT. Jamkrindo Makassar Branch for the period 2019-2024. Using a quantitative approach with multiple linear regression techniques on secondary data from the income statement, the results of the study indicate that claim payments and operating expenses simultaneously have a significant effect on profitability. Partially, claim payments have a negative and significant effect, indicating that an increase in claim payments reduces profitability. Operating expenses also have a negative and significant effect on profitability, indicating that a large increase in operating expenses can reduce the company's profits.
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Sari et al. (2025) studied this question.
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