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Descriptive qualitative assessment of amenities and accessibility at Dairyland On The Valley, indicating challenges for inclusive tourism.
This study aims to analyze the conditions of amenities and accessibility as key components in tourism development at Dairyland On The Valley (Cimory Bawen), located in Semarang Regency, Central Java. Employing a descriptive qualitative approach, data were collected through field observations, in-depth interviews with managers and visitors, and secondary data analysis from documentation and online reviews. The results indicate that Cimory Bawen has provided essential amenities such as restaurants, public toilets, souvenir shops, and prayer facilities. However, several issues remain, including the lack of facilities for people with disabilities, the absence of smoking area separation, and stair-stepped infrastructure that is unfriendly to elderly visitors. In terms of accessibility, while external access to the location is relatively good, internal mobility remains difficult for vulnerable groups due to uneven and rocky paths. The study recommends improvements in inclusive infrastructure, staff training, and governance policies that support accessible and inclusive tourism. These findings are expected to contribute to the development of more inclusive and sustainable tourist destinations in Indonesia
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Paninggiran et al. (2025) studied this question.
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