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October 12, 2025

Literature Study on Go-Pay Service Acceptance Model for Consumers

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Authors

AIA IshakFZFemilia ZahraLMLucyani Meldawati

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Overview

Literature review reveals perceived ease of use and usefulness drive Go-Pay adoption, suggesting fintech providers enhance user experience.

Key Points

  • Perceived ease of use significantly influences consumer intention to adopt go-pay services, enhancing user satisfaction.
  • Both perceived usefulness and ease of use were confirmed as key factors in driving consumer interest in digital wallets.
  • This literature review utilized a structured analysis of 15 empirical studies to uncover insights on fintech acceptance.
  • Emphasizing user-centered design, the findings highlight the importance of trust and security in digital payment adoption.

Cite This Study

Ishak et al. (2025) studied this question.

synapsesocial.com/papers/68ebffcfdef9fcb308ff26a4https://doi.org/10.54065/ijed.5.2.2025.464
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