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October 16, 2025˜The œcritical review of social sciences studiesOpen Access

Effect of Supply Chain Information Exchange Capability on Operational Performance: The Mediating Role of Digital Transformation and Moderating Role of Organizational Culture in Manufacturing SMEs

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Authors

HSHina ShaukatSKShahid Ghafoor KhokharAYAnisa Yasmin

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Overview

This conceptual framework reveals that supply chain information exchange enhances operational performance in manufacturing SMEs, highlighting digital transformation and organizational culture's roles.

Key Points

  • Supply chain information exchange capability indirectly improves operational performance through digital transformation and organizational culture.
  • The findings indicate that SCIEC alone is insufficient for operational gains without digital support and proper cultural alignment.
  • Structural equation modeling was applied to data from 687 manufacturing SMEs in Pakistan to validate the proposed conceptual framework.
  • Effective enhancement of performance in SMEs hinges on prioritizing digital readiness and organizational culture adaptation.

Cite This Study

Shaukat et al. (2025) studied this question.

synapsesocial.com/papers/68f04927e559138a1a06ddd7https://doi.org/10.59075/e83p0r56
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