Quantitative analysis reveals links between employee engagement, work environment, and citizenship behavior.
This study aims to analyze the influence of work environment, training, and organizational culture on organizational citizenship behavior with employee engagement as a mediating variable at Perum LPPNPI. The research method uses a quantitative approach with data collection through questionnaires to Perum LPPNPI employees and analyzed using the Partial Least Squares - Structural Equation Modeling method. The results of the study indicate that work environment, training, organizational culture and employee engagement on organizational citizenship behavior. Specifically, employee engagement is proven to be a dominant variable in influencing organizational citizenship behavior while being able to mediate well the influence of work environment, training, and organizational culture on organizational citizenship behavior at Perum LPPNPI. Through these results, it can contribute to the company in making policies and employees in carrying out work activities at Perum LPPNPI.
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Putri et al. (2025) studied this question.
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