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This is a Quantitative Study study.

The Impact of AI Technology on Firms Service Innovation in Business

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This analysis identifies how artificial intelligence fosters service innovation in German firms, suggesting implications for policy.

Internal and external R&D significantly improve service innovation, while cooperation alone does not.
AI moderates the positive effects of cooperation on service innovation, indicating its essential role.
Logistic regression analysis of data from the Mannheim Innovation Panel highlights key findings.
AI's impact on service innovation reveals important policy implications for firms in Germany.

Basit et al. (2025) studied this question.

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