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This is a Pre-Registered Trial study.

October 18, 2025Proceedings of the ACM on Human-Computer InteractionOpen Access

'The AI is uncertain, so am I. What now?': Navigating Shortcomings of Uncertainty Representations in Human-AI Collaboration with Capability-focused Guidance

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Incorporating capability-focused guidance alongside uncertainty representations significantly enhances self-reliance and overall team performance.
The study found that uncertainty representations alone did not lead to improved team performance or enhance the user's mental model.
Factors such as task uncertainty and case difficulty influence team performance more than users' numeracy skills or familiarity with AI.
This research highlights the need for educational approaches to complement technical methods in enhancing human-ai collaboration.

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Implication

User study examines how uncertainty representations and capability-focused guidance influence human-ai collaboration, suggesting improved team performance.

Cite This Study

Schäfer et al. (2025) studied this question.

synapsesocial.com/papers/68f3793258f37cefb60d35b8 https://doi.org/10.1145/3757451

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Implication

User study examines how uncertainty representations and capability-focused guidance influence human-ai collaboration, suggesting improved team performance.

'The AI is uncertain, so am I. What now?': Navigating Shortcomings of Uncertainty Representations in Human-AI Collaboration with Capability-focused Guidance

Key Points

Discussion

Implication

Cite This Study

'The AI is uncertain, so am I. What now?': Navigating Shortcomings of Uncertainty Representations in Human-AI Collaboration with Capability-focused Guidance

Key Points

Discussion

Implication

Cite This Study

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