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October 18, 2025Human Relations0 citationsOpen Access

Trust and Privacy Concerns Impact Workers' Compliance with Algorithmic Surveillance

Algorithmic surveillance and workers’ compliance: The role of trust, privacy concerns, and fairness in online crowdwork

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Authors

WZWard van ZoonenMBMonika E. von BonsdorffBHBéatrice van der Heijden

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Overview

Research reveals how algorithmic surveillance influences worker compliance through trust and fairness, suggesting implications for online crowdwork.

Key Points

  • Perceived algorithmic surveillance undermines trust and fairness among workers.
  • Increased privacy concerns influence how workers choose to comply or resist surveillance.
  • Decontextualization amplifies negative impacts on trust and fairness while mitigating privacy effects.
  • Findings highlight the importance of socio-technical factors in understanding worker responses to surveillance.

Cite This Study

Zoonen et al. (2025) studied this question.

synapsesocial.com/papers/68f408995de60f8893c6fd53https://doi.org/10.1177/00187267251379698
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