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October 20, 2025Communications of the Association for Information Systems0 citations

Digital Polycentricity for Socio-Technical Design: Outcomes from the 2024 Workshop on Digital Polycentricity

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CSC.J. SmitRARoba AbbasJPJeremy Pitt

Key Points

  • Digital polycentricity aims to apply governance concepts to improve socio-technical design in urban settings.
  • The workshop highlighted critical issues and critiques surrounding the implementation of digital polycentricity.
  • A comprehensive research agenda was established to advance the application of digital polycentricity in socio-technical systems.
  • Challenges in achieving macro-level social justice in the digital context were central to the workshop discussions.

Abstract

This paper reports on the results of a Workshop on Digital Polycentricity. The workshop was held at Imperial College London from 25 to 27 September 2024, aiming to transfer and lift the concept of polycentric governance for urban environments to digital contexts. We argue that just as Ostrom proposed polycentricity in order to emerge intended positive macro-level outcomes from the micro-level interactions of policy actors in the “Market Society,” we need a concept of digital polycentricity to design and operationalise socio-technical systems theory to achieve some Aristotelian forms of macro-level social justice in the “Digital Society.” The participants of the workshop identified key issues related to digital polycentricity, offered a critique of digital polycentricity as an approach and an outcome, and set an actionable research agenda for applying digital polycentricity to the design of socio-technical systems that are fit-for-purpose in the Digital Society, and in the context of digital transformation. The contribution of this paper is thus a research agenda that maps research priorities and directions for different stakeholders.

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Cite This Study

Smit et al. (2025) studied this question.

synapsesocial.com/papers/68f58f68ece7a5b64f4713f4https://doi.org/10.17705/1cais.05721
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