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This design employs agile methods to enhance user access and improve service quality for tax consultations.
The advancement of information technology has driven the transformation of tax services into digital platforms, enabling the public to access tax consultations practically without time and location constraints. This study aims to design a web based information system for tax consultation services that is user-friendly, efficient, and accessible across multiple devices. The design process applies the Agile method, allowing iterative adjustments according to user needs. The website is developed with a simple interface for easy access without additional installations, while also considering efficiency, speed, and data security. The design results show that this information system can provide a more adaptive tax consultation solution, improve service quality, and simplify public access to tax information digitally.
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Colin et al. (2025) studied this question.
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