Design of a Website -Based Student E-Certificate System using the User Centered Design (UCD) Method

An e-certificate is a digital document used to certify that someone has completed a course, training, or specific activity. However, a number of higher education institutions still use manual systems for certificate management, resulting in a slow and error prone process. This study aims to design a website -based e-certificate system that can improve efficiency and ease of access for students. The method used in designing this system is User-Centered Design (UCD), which emphasizes user involvement at every stage of development. The design process begins with an analysis of user needs through observation or observing student activities at the higher education institution, followed by the creation of a prototype that is tested by users to obtain feedback. The result of this study is a user-friendly e-certificate system, allowing students to register, access, and download certificates directly. In addition, this system is equipped with a QR Code feature for certificate ownership validation. This research is expected to contribute to educational institutions in improving administrative services and making it easier for students to manage their academic documents.