Web and mobile-based application development for MSMEs is very necessary to help marketing and increase revenue. A user-centered design (UCD) approach that actively involves users at every stage of the design process for product development becomes more effective and efficient, resulting in E-commerce applications that are designed together with users to produce applications that suit the needs of local MSME users
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Albertus Dwiyoga Widiantoro (2024) studied this question.
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