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The risk-based view of building domestic travelers’ trusting and usage intention toward flying AI-taxis

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Mixed-method approach reveals trust towards flying AI-taxis depends on perceived risk and traffic congestion factors.

Trust positively correlates with usage intention for flying AI-taxis, driven by perceived risk management.
The online survey captured insights from 300 participants, shedding light on trust-building factors like traffic congestion.
Qualitative data informed the survey design, offering a comprehensive view of consumer sentiment toward flying AI-taxis.
Risk-based view highlights differences between residents and non-residents in stimulating trust and usage intention.

Moon et al. (2025) studied this question.

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