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November 4, 2025International Journal of Scientific Research and Management (IJSRM)Open Access

Hotel Strategy in the Online Travel Agents Era:Empirical Evidence of Consumer Preferences from Conjoint Analysis

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Authors

FEFauziah EddyonoFTFriana Tupamahu

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Overview

Empirical evidence shows the impact of digital technology on consumer preferences in the hospitality industry, indicating key factors for OTAs.

Key Points

  • Consumer preferences prioritize room price as the most influential factor, accounting for 31.34% of their decisions.
  • Findings reveal strong preferences for affordable prices and locations near travel destinations among consumers.
  • Conjoint analysis employed with data from 78 respondents confirms the influence of promotions and application features on choices.
  • The research contributes to digital marketing strategies by emphasizing consumer behaviour in the evolving online travel market.

Cite This Study

Eddyono et al. (2025) studied this question.

synapsesocial.com/papers/690945348f2297dc13533039https://doi.org/10.18535/ijsrm/v13i11.t01
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