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February 28, 2024

Analysis of Customer Satisfaction Levels in Five-Star Hotels Based on Online Customer Reviews

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HAHelmi AdiningtyasTelkom UniversityHMHeppy MillanyaniTelkom University

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Adiningtyas et al. (2024) studied this question.

synapsesocial.com/papers/68e77226b6db6435876e7ab2https://doi.org/10.1109/icoseit60086.2024.10497518
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