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November 28, 2025Journal of Facilities Management

Strategic selection of computerized maintenance management systems for institutional built assets using quality function deployment

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Authors

DMDonya MehranEPErik PoirierDFDaniel Forgues

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Overview

Case study identifies required features for maintenance systems in built assets, highlighting service life and management needs.

Key Points

  • Quality function deployment method identifies essential maintenance requirements for institutions with built assets.
  • Case study conducted on educational built asset in Canada, emphasizing strategic management needs.
  • Mixed-methods approach including interviews and focus groups provided comprehensive insights for system selection.
  • Findings suggest system alignment can enhance service life and fulfill facility management requirements.

Cite This Study

Mehran et al. (2025) studied this question.

synapsesocial.com/papers/6928f113a65b730b9ea79f8ahttps://doi.org/10.1108/jfm-12-2024-0152
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Also Consider

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  1. 1Strategic selection of computerized maintenance management systems for institutional built assets using quality function deployment2025
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  4. 4A Data-Informed Physical Asset Management Model for Maintenance Strategy Selection Under Reliability, Risk, and Uncertainty: A Scenario-Based Approach2026
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