November 30, 2025Journal of Hospitality and Tourism Technology

Artificial intelligence at the wheel: exploring tourists’ trust in autonomous vehicles through a time-lagged survey

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Authors

JTJia TingliUCSI University EAEugene Cheng-Xi Aw HHHon Tat Huam

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Implication

Quantitative analysis reveals thought autonomy enhances trust in autonomous vehicles among tourists, indicating implications for the tourism industry.

Key Points

Trust in autonomous vehicles is significantly shaped by thought autonomy and accessibility, impacting tourists' confidence.
Partial least squares structural equation modeling was employed to identify relationships among factors influencing trust.
Accessibility and memorable experiences play critical roles in establishing tourists' trust in autonomous vehicles.
Insights gained may guide car manufacturers in adapting services for the tourism industry effectively.

Cite This Study

Tingli et al. (2025) studied this question.

synapsesocial.com/papers/692b9da91d383f2b2a37a461 https://doi.org/10.1108/jhtt-04-2025-0334

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Implication

Quantitative analysis reveals thought autonomy enhances trust in autonomous vehicles among tourists, indicating implications for the tourism industry.

Artificial intelligence at the wheel: exploring tourists’ trust in autonomous vehicles through a time-lagged survey

Discussion

Member takes

Implication

Key Points

Cite This Study

Artificial intelligence at the wheel: exploring tourists’ trust in autonomous vehicles through a time-lagged survey

Discussion

Member takes

Implication

Key Points

Cite This Study

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