Quantitative analysis reveals varying awareness levels of ICT tools among construction professionals, suggesting improvements in productivity are needed.
Information and Communication Technology (ICT) is predominantly acknowledged in the construction industry for raising the quality of professional services. This study set out to evaluate the level of awareness of ICT tools in the South African construction industry. A quantitative method was employed via the use of a structured questionnaire survey to retrieve the opinion of construction professionals i.e. quantity surveyors, civil engineers, construction managers, construction project managers, industrial, mechanical and electrical engineers. The results of this study revealed that professionals are more aware of the Microsoft Office suite and Microsoft Project Management, CAD, WinQS, Intranet, and BIM because these tools facilitate them in the typesetting, exchange of information in the group, drawing of construction plans, and improving productivity. Standard deviation (SD), mean item score (MIS) and Kruskal-walli’s were used to analyze the retrieved for the ranking of the level of awareness of ICT tools in the South African construction industry. This study concluded that construction project parties must be aware of the different tools that enable improvement and productivity in their daily work toward project execution completion.
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Aigbavboa et al. (2025) studied this question.
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